.page-faq {
  --faq-line: rgba(224, 169, 60, 0.26);
  --faq-line-soft: rgba(143, 216, 206, 0.2);
  --faq-ink-line: rgba(20, 16, 14, 0.16);
}

/* ---------- 通用头部块 ---------- */
.page-faq .faq-head {
  display: grid;
  gap: 12px;
  max-width: 62ch;
  margin-bottom: clamp(26px, 4.4vw, 46px);
}

.page-faq .faq-head .cx-h2 {
  margin: 0;
}

.page-faq .faq-head .cx-lede {
  margin: 0;
}

.page-faq .cx-crumb {
  margin-bottom: 20px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(26px, 4.6vw, 52px);
  align-items: center;
}

.page-faq .faq-hero__copy {
  display: grid;
  gap: 16px;
  align-content: start;
}

.page-faq .faq-hero__copy .cx-h1 {
  margin: 0;
}

.page-faq .faq-hero__copy .cx-lede {
  margin: 0;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 6px;
}

/* ---------- 图框 ---------- */
.page-faq .faq-figure {
  margin: 0;
  position: relative;
}

.page-faq .faq-figure__frame {
  position: relative;
  padding: 10px;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  background: linear-gradient(158deg, rgba(11, 37, 64, 0.88), rgba(6, 23, 38, 0.97));
  box-shadow: 0 22px 48px rgba(6, 23, 38, 0.5);
}

.page-faq .faq-figure__frame::before {
  content: "";
  position: absolute;
  inset: 4px 4px auto 4px;
  height: 5px;
  background-image: repeating-linear-gradient(90deg, var(--c-neon) 0 1px, transparent 1px 8px);
  opacity: 0.55;
  pointer-events: none;
}

.page-faq .faq-figure__frame img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: 2px;
  object-fit: cover;
}

.page-faq .faq-figure__cap {
  margin-top: 12px;
  font-size: 13px;
  line-height: 1.7;
  color: var(--c-mist);
}

/* ---------- 步骤轨道 ---------- */
.page-faq .faq-steps .faq-track {
  margin: 0;
  padding: 0;
  list-style: none;
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-track__item {
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-step {
  position: relative;
}

.page-faq .faq-step__head {
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 14px;
  padding: 18px 2px;
  cursor: pointer;
  list-style: none;
  transition: background-color 0.3s var(--speed);
}

.page-faq .faq-step__head::-webkit-details-marker {
  display: none;
}

.page-faq .faq-step__head:hover {
  background-color: rgba(224, 169, 60, 0.07);
}

.page-faq .faq-step__head:focus-visible {
  outline: 2px solid var(--c-neon);
  outline-offset: -2px;
}

.page-faq .faq-step__no {
  position: relative;
  font-family: var(--font-mono);
  font-size: 20px;
  line-height: 1;
  letter-spacing: 0.04em;
  color: var(--c-neon);
  padding: 2px 10px 8px 9px;
  border-left: 2px solid var(--c-red);
}

.page-faq .faq-step__no::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 2px;
  height: 5px;
  background-image: repeating-linear-gradient(90deg, var(--c-neon) 0 1px, transparent 1px 6px);
  opacity: 0.6;
}

.page-faq .faq-step__title {
  font-size: clamp(16px, 2.1vw, 19px);
  font-weight: 700;
  line-height: 1.45;
}

.page-faq .faq-step__cue {
  position: relative;
  width: 16px;
  height: 16px;
  flex: none;
}

.page-faq .faq-step__cue::before,
.page-faq .faq-step__cue::after {
  content: "";
  position: absolute;
  background: var(--c-gold);
  transition: transform 0.32s var(--speed), opacity 0.32s var(--speed);
}

.page-faq .faq-step__cue::before {
  left: 0;
  right: 0;
  top: 50%;
  height: 2px;
  transform: translateY(-1px);
}

.page-faq .faq-step__cue::after {
  top: 0;
  bottom: 0;
  left: 50%;
  width: 2px;
  transform: translateX(-1px);
}

.page-faq .faq-step[open] .faq-step__cue::after {
  transform: translateX(-1px) scaleY(0);
  opacity: 0;
}

.page-faq .faq-step__body {
  display: grid;
  gap: 10px;
  padding: 0 2px 22px;
}

.page-faq .faq-step__body p {
  margin: 0;
  max-width: 44ch;
}

/* ---------- 分栏 ---------- */
.page-faq .faq-split {
  display: grid;
  gap: clamp(26px, 4vw, 48px);
  align-items: center;
}

.page-faq .faq-restore__copy {
  display: grid;
  gap: 14px;
  align-content: start;
}

.page-faq .faq-restore__copy .cx-h2 {
  margin: 0;
}

.page-faq .faq-restore__copy p {
  margin: 0;
  max-width: 40ch;
}

/* ---------- 记录找回：数据行 ---------- */
.page-faq .faq-facts {
  margin: 10px 0 0;
  padding: 0;
  display: grid;
  border-top: 1px solid var(--faq-ink-line);
}

.page-faq .faq-facts__row {
  display: grid;
  gap: 4px 18px;
  padding: 13px 0;
  border-bottom: 1px solid var(--faq-ink-line);
}

.page-faq .faq-facts dt {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.1em;
  color: var(--c-red-deep);
}

.page-faq .faq-facts dd {
  margin: 0;
  line-height: 1.7;
}

/* ---------- 米白纸带上的图框 ---------- */
.page-faq .cx-band--paper .faq-figure__frame {
  border-color: rgba(140, 16, 32, 0.24);
  background: linear-gradient(158deg, rgba(255, 255, 255, 0.72), rgba(201, 194, 180, 0.3));
  box-shadow: 6px 8px 0 rgba(140, 16, 32, 0.12), 12px 16px 0 rgba(224, 169, 60, 0.16);
}

.page-faq .cx-band--paper .faq-figure__frame::before {
  background-image: repeating-linear-gradient(90deg, var(--c-red) 0 1px, transparent 1px 8px);
  opacity: 0.42;
}

.page-faq .cx-band--paper .faq-figure__cap {
  color: rgba(20, 16, 14, 0.62);
}

/* ---------- V4 面板 ---------- */
.page-faq .faq-board {
  display: grid;
  gap: 0;
  padding: clamp(18px, 3.2vw, 30px) clamp(18px, 3.2vw, 34px);
}

.page-faq .faq-board__row {
  display: grid;
  gap: 6px 20px;
  padding: 15px 0;
  border-top: 1px dashed rgba(20, 16, 14, 0.24);
}

.page-faq .faq-board__row:first-child {
  border-top: 0;
  padding-top: 4px;
}

.page-faq .faq-board__tag {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.1em;
  color: var(--c-red-deep);
  white-space: nowrap;
}

.page-faq .faq-board__text {
  margin: 0;
  max-width: 52ch;
}

/* ---------- 段位刻度 ---------- */
.page-faq .faq-ladder {
  padding: clamp(20px, 3vw, 30px);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  background:
    radial-gradient(120% 90% at 50% 0%, rgba(43, 163, 148, 0.22), transparent 70%),
    linear-gradient(180deg, rgba(11, 37, 64, 0.55), rgba(6, 23, 38, 0.78));
}

.page-faq .faq-ladder__name {
  display: block;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.16em;
  color: var(--c-gold-lt);
}

.page-faq .faq-ladder__name--low {
  color: var(--c-jade-lt);
  text-align: right;
}

.page-faq .faq-ladder__scale {
  display: flex;
  align-items: flex-end;
  gap: 6px;
  height: 62px;
  margin: 16px 0;
}

.page-faq .faq-ladder__scale span {
  flex: 1;
  border-radius: 2px 2px 0 0;
  background: linear-gradient(180deg, rgba(143, 216, 206, 0.6), rgba(43, 163, 148, 0.12));
}

.page-faq .faq-ladder__scale span:nth-child(1) { height: 20%; }
.page-faq .faq-ladder__scale span:nth-child(2) { height: 30%; }
.page-faq .faq-ladder__scale span:nth-child(3) { height: 39%; }
.page-faq .faq-ladder__scale span:nth-child(4) { height: 48%; }
.page-faq .faq-ladder__scale span:nth-child(5) { height: 57%; }
.page-faq .faq-ladder__scale span:nth-child(6) { height: 67%; }
.page-faq .faq-ladder__scale span:nth-child(7) { height: 77%; }
.page-faq .faq-ladder__scale span:nth-child(8) { height: 88%; }
.page-faq .faq-ladder__scale span:nth-child(9) {
  height: 100%;
  background: linear-gradient(180deg, var(--c-neon), rgba(224, 169, 60, 0.32));
}

.page-faq .faq-rank__copy {
  display: grid;
  gap: 14px;
  align-content: start;
}

.page-faq .faq-rank__copy .cx-h2 {
  margin: 0;
}

.page-faq .faq-rank__copy p {
  margin: 0;
  max-width: 42ch;
}

.page-faq .faq-rank__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
  border-top: 1px solid var(--faq-line-soft);
  padding-top: 16px;
}

.page-faq .faq-rank__list li {
  position: relative;
  padding-left: 20px;
  max-width: 44ch;
  line-height: 1.75;
}

.page-faq .faq-rank__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 8px;
  height: 8px;
  border: 1px solid var(--c-neon);
  transform: rotate(45deg);
}

/* ---------- 挑房清单 ---------- */
.page-faq .faq-pick {
  margin: 0;
  padding: 0;
  list-style: none;
  border-top: 1px solid var(--faq-line-soft);
}

.page-faq .faq-pick__item {
  display: grid;
  gap: 6px 22px;
  padding: 18px 2px;
  border-bottom: 1px solid var(--faq-line-soft);
}

.page-faq .faq-pick__key {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--c-neon);
}

.page-faq .faq-pick__text {
  margin: 0;
  max-width: 52ch;
  line-height: 1.75;
}

/* ---------- 客服准备区 ---------- */
.page-faq .faq-help__grid {
  display: grid;
  gap: clamp(24px, 3.6vw, 40px);
}

.page-faq .faq-check {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-check__item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 12px;
  padding: 14px 0;
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-check__dot {
  width: 10px;
  height: 10px;
  margin-top: 8px;
  border: 1px solid var(--c-neon);
  background: rgba(255, 216, 107, 0.16);
  transform: rotate(45deg);
}

.page-faq .faq-check__text {
  margin: 0;
  line-height: 1.75;
}

.page-faq .faq-check__text b {
  color: var(--c-gold-lt);
}

/* ---------- 折叠问答 ---------- */
.page-faq .faq-fold {
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-fold__item {
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-fold__q {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 2px;
  cursor: pointer;
  list-style: none;
  font-weight: 700;
  line-height: 1.5;
}

.page-faq .faq-fold__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-fold__q:focus-visible {
  outline: 2px solid var(--c-neon);
  outline-offset: -2px;
}

.page-faq .faq-fold__mark {
  flex: none;
  padding: 2px 9px;
  border: 1px solid var(--c-gold);
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--c-gold);
  transition: color 0.3s var(--speed), background-color 0.3s var(--speed), border-color 0.3s var(--speed);
}

.page-faq .faq-fold__mark::before {
  content: "展开";
}

.page-faq .faq-fold__item[open] .faq-fold__mark {
  color: var(--c-deep);
  background: var(--c-neon);
  border-color: var(--c-neon);
}

.page-faq .faq-fold__item[open] .faq-fold__mark::before {
  content: "收起";
}

.page-faq .faq-fold__a {
  padding: 0 2px 18px;
}

.page-faq .faq-fold__a p {
  margin: 0;
  max-width: 50ch;
}

/* ---------- 收尾 ---------- */
.page-faq .faq-help__tail {
  display: grid;
  gap: 14px;
  justify-items: start;
  margin-top: clamp(26px, 4vw, 40px);
  padding: 20px 22px;
  border-left: 3px solid var(--c-red);
  background: linear-gradient(90deg, rgba(200, 24, 43, 0.16), rgba(6, 23, 38, 0));
}

.page-faq .faq-help__tail p {
  margin: 0;
  max-width: 56ch;
}

.page-faq .faq-help__next {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--c-mist);
}

.page-faq .faq-help__next a {
  color: var(--c-gold-lt);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-help__next a:hover {
  color: var(--c-neon);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-facts__row {
    grid-template-columns: 112px 1fr;
    align-items: baseline;
  }

  .page-faq .faq-board__row {
    grid-template-columns: 112px 1fr;
    align-items: baseline;
  }
}

@media (min-width: 760px) {
  .page-faq .faq-step__body {
    padding-left: 64px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.04fr) minmax(0, 0.96fr);
  }

  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  }

  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 0.88fr) minmax(0, 1.12fr);
    align-items: start;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-pick__item {
    grid-template-columns: 138px 1fr;
    align-items: baseline;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-step__head,
  .page-faq .faq-step__cue::before,
  .page-faq .faq-step__cue::after,
  .page-faq .faq-fold__mark {
    transition: none;
  }
}